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PBX-In-A-Box Phone Systems

General Overview

Business VoIP Service can be key to saving money on telephone and PBX service to any small and medium sized business. The mass migration of small and medium sized businesses to VoIP is on. Our PBX solutions are saving business thousands of dollars per year while providing superior quality and more features than traditional telephones and antiquated PBX systems.

Our phone systems are designed for small, medium businesses and Call Centers. Our systems offer powerful capabilities to help employees communicate more effectively with customers, vendors, and each other. Combining advanced, big business functionality with the ease of use and simplified management that small, medium businesses and Call Centers require, our systems help businesses use communications to differentiate them from their competition.

PBX-In-A-Box phone systems offer significant advantages versus proprietary hardware systems, including deployment on standard Intel based servers, and intergrating with your Microsoft or Linux enviroments.

Built-in Connectivity

For businesses with more than one location, PBX-In-Box systems have inter-office connectivity providing your business with a unified dial-plan. In a power outage, IP phones can be setup to automatically failover to another location, retaining full communications capabilities.

No conference calling fees

Our systems makes conferencing affordable and practical by providing built-in, conference bridges for unlimited users.

Centralized administration

Web based remote management and administration from a central location. No need to have an administrator at every site.

Decrease your costs

Cutting your long distance costs, both voice and fax, may justify the implementation of VoIP. When traversing your WAN, VoIP calls have zero marginal cost, eliminating the need for toll calls between locations within an organization.

Strengthen your Business

Any organization will benefit from consolidating operations, increasing network reliability, and reducing administrative overhead. Once your VoIP phone system is running alongside your other applications, it can leverage the capabilities of your existing business tools such as Microsoft Outlook by integrating seamlessly providing Unified Messaging. This integration allows for employees to quickly call any contact in their database with a few keystrokes and a click of the mouse, eliminating wasted time looking up numbers and manually dialing a keypad.

Consolidate your Infrastructure

The differences in traffic patterns between voice and data make VoIP significantly more efficient than traditional telephony. Running your voice communications as IP traffic also means they benefit from network optimization just as your other networked applications do. All this improved efficiency ends up helping your bottom line and reducing IT support overhead.

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Phone Systems

PBX-SBT310 for Small Business

Recommended for 1-25 Users

100% Call Recording

One 4 Port PSTN Analog Card

Auto Attendant

Voicemail-to-Email

Video Calling

PBX-SBT310 Phone System Specifications:

Processor: Intel® Xeon® X3430, 2.4 GHz, 8M Cache, Turbo
OS: Linux CentOS 5.4
Monitor: 17 LCD Monitor
Memory: 4GB Memory (2x2GB), 1333MHz, Dual Ranked UDIMM
Hard Drive: 250GB 7.2K RPM SATA 3.5" Cabled Hard Drive
DVD Drive: DVD Drive, Internal
Network Adapter: On-Board Single Gigabit Network Adapter
PSTN Adapter: Digium TDM 410 - with Hardware Echo Cancellation Module
Management: Baseboard Management Controller
Support services: 3Yr Basic Hardware Warranty Repair: 5x10 HW-Only, 5x10 NBD Onsite

PBX-MBT610 for Medium Business

PBX-MBT610

Recommended for 1-100 Users

100% Call Recording

One 2 Port T-1 PSTN Digital Card

Auto Attendant

Voicemail-to-Email

Conference Rooms / Calling

PBX-MBT610 Phone System Specifications:

Processor: Intel® Xeon® E5530, 2.4Ghz, 8M Cache, Turbo, HT, 1066MHz Max Mem
OS: Linux CentOS 5.4
Monitor: 17 LCD Monitor
Memory: 6GB Memory (3x2GB), 1333MHz Dual Ranked UDIMMs for 1 Processor, Optimized
Hard Drive: 750GB 7.2K RPM SATA 3.5" Hot Plug Hard Drive
DVD Drive: DVD Drive, Internal
Network Adapter: Embedded Broadcom® NetXtreme II 5709 Gigabit Ethernet NIC
PSTN Adapter: Digium TE 207P - with Hardware Echo Cancellation Module
Management: iDRAC6 Express
Support services: 3Yr Basic Hardware Warranty Repair: 5x10 HW-Only, 5x10 NBD Onsite

PBX-CCR710 for Call Centers

PBX-CCR710

Call Center 51-100 Agent/Supervisor

100% Call Recording

Two 4-Port PSTN Digital Cards

Multi-Queues

Unlimited Users

Web Based Reporting

PBX-CCR710 Phone System Specifications:

Processor: Intel® Xeon® X5550, 2.66Ghz, 8M Cache,Turbo, HT, 1333MHz Max Mem
OS: Linux CentOS 5.4
Monitor: 17 LCD Monitor
Memory: 16GB Memory (4x4GB), 1333MHz Dual Ranked RDIMMs for 1 Processor, Advanced ECC
Hard Drive: 2TB 7.2K RPM SATA 3.5in HotPlug Hard Drive
DVD Drive: DVD Drive, Internal
Network Adapter: Broadcom 5709 Dual Port 1GbE NIC w/TOE PCIe-4
PSTN Adapter: Two Digium TE 412P - with Hardware Echo Cancellation Module
Management: iDRAC6 Express
Support services: 3Yr Basic Hardware Warranty Repair: 5x10 HW-Only, 5x10 NBD Onsite

Features

PBX-In-A-Box telephony solutions offer a rich and flexible feature set. Our system offers both classical PBX functionality and advanced features, and interoperates with traditional standards-based telephony systems and Voice over IP systems. PBX-In-A-Box offers the advanced features that are often associated with large, high end (and high cost) proprietary ACD/PBXs.



Call Features

ADSI On-Screen Menu System
Alarm Receiver
Append Message
Authentication
Automated Attendant
Blacklists
Blind Transfer
Call Detail Records
Call Forward on Busy
Call Forward on No Answer
Call Forward Variable
Call Monitoring
Call Parking
Call Queuing
Call Recording
Call Retrieval
Call Routing (DID & ANI)
Call Snooping
Call Transfer
Call Waiting
Caller ID
Caller ID Blocking
Caller ID on Call Waiting
Calling Cards
Conference Bridging
Database Store / Retrieve
Database Integration
Dial by Name
Direct Inward System Access
Distinctive Ring
Distributed Universal Number Discovery (DUNDi™)
Do Not Disturb
E911
ENUM
Fax Transmit and Receive (3rd Party OSS Package)
Flexible Extension Logic
Interactive Directory Listing
Interactive Voice Response (IVR)
Local and Remote Call Agents
Macros
Music On Hold
Music On Transfer:
- Flexible Mp3-based System
- Random or Linear Play
- Volume Control

Call Features

Predictive Dialer
Privacy
Open Settlement Protocol (OSP)
Overhead Paging
Protocol Conversion
Remote Call Pickup
Remote Office Support
Roaming Extensions
Route by Caller ID
SMS Messaging
Spell / Say
Streaming Media Access
Supervised Transfer
Talk Detection
Text-to-Speech (via Festival)
Three-way Calling
Time and Date
Transcoding
Trunking
VoIP Gateways
Voicemail:
- Visual Indicator for Message Waiting
- Stutter Dialtone for Message Waiting
- Voicemail to email
- Voicemail Groups
- Web Voicemail Interface
Zapateller

Computer-Telephony Integration

AGI (Asterisk Gateway Interface)
Graphical Call Manager
Outbound Call Spooling
Predictive Dialer
TCP/IP Management Interface

Scalability

TDMoE (Time Division Multiplex over Ethernet)
Allows direct connection of Asterisk PBX
Zero latency
Uses commodity Ethernet hardware
Voice-over IP
Allows for integration of physically separate installations
Uses commonly deployed data connections
Allows a unified dialplan across multiple offices

Codecs

ADPCM
G.711 (A-Law & μ-Law)
G.722
G.723.1 (pass through)
G.726
G.729 (through purchase of a commercial license)
GSM
iLBC
Linear
LPC-10
Speex

VoIP Protocols

SIP (Session Initiation Protocol)
IAX™ (Inter-Asterisk Exchange)
H.323
MGCP (Media Gateway Control Protocol
SCCP (Cisco® Skinny®)

Traditional Telephony Protocols

E&M
E&M Wink
Feature Group D
FXS
FXO
GR-303
Loopstart
Groundstart
Kewlstart
MF and DTMF support
Robbed-bit Signaling (RBS) Types
MFC-R2 (Not supported.

PRI Protocols

4ESS
BRI (ISDN4Linux)
DMS100
EuroISDN
Lucent 5E
National ISDN2
NFAS
Q.SIG

Call Center ADD-ON'S

PBX-SBT110 Phone System Specifications:

Processor: Intel® Xeon® X3430, 2.4 GHz, 8M Cache, Turbo
OS: Linux CentOS 5.4
Monitor: 17 LCD Monitor
Memory: 2GB Memory (2x1GB), 1066MHz, Single Ranked UDIMM
Hard Drive: 250GB 7.2K RPM SATA 3.5" Cabled Hard Drive
DVD Drive: DVD Drive, Internal
Network Adapter: On-Board Single Gigabit Network Adapter
PSTN Adapter: Digium TDM 410 - with Hardware Echo Cancellation Module
Management: Baseboard Management Controller
Support services: 1Yr Basic Hardware Warranty Repair: 5x10 HW-Only, 5x10 NBD Onsite
 

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